DAB Store
Questions regarding you're DAB store orders
How to View Your Order History
You can view your past orders and check their status directly from within the app. This makes it easy to track purchases and review order details at a...
Why Was I Charged Before My Order Shipped?
It is normal for payment to be processed before your order ships. This allows your order to move into fulfillment and be prepared for delivery. Here’s...
Why Was I Charged Twice?
Seeing more than one charge can be concerning, but there are several common reasons why this may happen. You may see more than one charge for one of t...
Retrying a Failed Payment
If your payment fails during checkout, you can usually retry the payment right away. Follow these steps: Return to your cart or checkout page Go back ...
What Happens If My Payment Fails?
If your payment fails during checkout, your order will not be completed. This means you will not be charged unless the payment successfully processes....
Why Did My Payment Fail?
We understand that a failed payment during checkout can be frustrating. In most cases, payment failures happen for simple reasons and can be resolved ...
How to update payment information for a subscription
Keeping your payment information up to date ensures your subscription continues without interruption. Updating your payment details is quick and easy—...
How to pause a subscription
Pausing your subscription is quick and easy. Follow these steps: 1) Visit the Subscriptions section in your account. Click HERE to go directly to th...
How to resume a subscription
Resuming your subscription is quick and easy. Follow these steps: 1) Visit the Subscriptions section in your account. Click HERE to go directly to t...
How to update your shipping preferences for a subscription
Updating your subscription shipping preferences is quick and easy. Follow these steps: 1) Visit the Subscriptions section in your account. Click HERE...
Skipping a shipment in your subscription
Skipping a shipment in your subscription is quick and easy. Follow these steps: 1) Visit the Subscriptions section in your account. Click HERE to go...
How to swap a product in your subscription
Swapping a product in your subscription is quick and easy. Follow these steps: 1) Visit the Subscriptions section in your account. Click HERE to go ...
How do I cancel a subscription
Canceling your subscription is quick and easy. Follow these steps: 1) Visit the Subscriptions section in your account. Click HERE to go directly to ...
