DAB Store

Questions regarding you're DAB store orders
How to Update Payment Information for Your Coffee or Tea Subscription
Keeping the payment information for your  Coffee or Tea Subscription  up to date helps ensure your future orders continue without interruption. If you...
How to Pause Your Coffee or Tea Subscription
If you need to temporarily stop receiving your  Coffee or Tea Subscription  orders, you can pause future orders without canceling your Coffee or Tea S...
How to Resume Your Coffee or Tea Subscription
If you previously paused or skipped future orders for your  Coffee or Tea Subscription , you can resume your future orders through the subscription ma...
How to Update Shipping Information for Your Coffee or Tea Subscription
If you need to change the shipping address or shipping information for your  Coffee or Tea Subscription , you can update it through your subscription ...
Skipping a shipment in your subscription
If you don't need your next  Coffee or Tea Subscription  shipment, you can skip an upcoming order without canceling your Coffee or Tea Subscription. F...
How to Swap a Product in Your Coffee or Tea Subscription
If you'd like to change the product you receive with your  Coffee or Tea Subscription , you can swap your current product for another available option...
How to Cancel a Coffee or Tea Subscription
If you no longer wish to receive your recurring  Coffee or Tea Subscription , you can cancel it through either the  DAB app  or the  Daily Audio Bible...
Why Am I Being Redirected to the Login Page?
Sometimes when visiting the website, you may unexpectedly be redirected to a  login page , even if you were only trying to browse the site as a guest....
Why Can't I See My Past Orders from 1.0?
If you are not seeing some of your past orders, it may be because those orders were placed in the previous version of the website or app. Orders place...
How to View Your Order History
You can view your past orders and check their status directly from within the app. This makes it easy to track purchases and review order details at a...
Why Was I Charged Before My Order Shipped?
It is normal for payment to be processed before your order ships. This allows your order to move into fulfillment and be prepared for delivery. Here’s...
Why Was I Charged Twice?
Seeing more than one charge can be concerning, but there are several common reasons why this may happen. You may see more than one charge for one of t...
Retrying a Failed Payment
If your payment fails during checkout, you can usually retry the payment right away. Follow these steps: Return to your cart or checkout page Go back ...
What Happens If My Payment Fails?
If your payment fails during checkout, your order will not be completed. This means you will not be charged unless the payment successfully processes....
Why Did My Payment Fail?
We understand that a failed payment during checkout can be frustrating. In most cases, payment failures happen for simple reasons and can be resolved ...